FG Funnels Updates – January 16th, 2026

January 16, 2026
POSTED IN BLOGS › FG Funnels Release Notes    

Welcome to your weekly roundup of FG Funnels updates through the week of January 16th, 2026.

This week’s updates bring smarter AI workflows, more flexible document signing, and deeper analytics for everything from site traffic to prospecting. Plus, we’ve rolled out helpful UI upgrades across the app to make things smoother, faster, and easier to manage.

If you have any questions about these updates, email us at [email protected] or reach out through live chat inside the app, we’re always happy to help.

Prospecting

Prospecting Analytics Dashboard

A brand new Analytics Dashboard is now available in the Prospecting Tool to help you measure and optimize prospecting efforts with more clarity.

Key metrics include:

  • Reports generated across all sources
  • Contacts created through prospecting tools
  • Lead generation frequency (POCs)
  • Report views across all prospects
  • Recent widget submissions
  • Date-based filters for dynamic insights

This helps businesses track performance trends, evaluate campaigns, and make informed, data-driven decisions to boost lead generation.

 

Chat Widget

Customizable Contact Form Messages

You now have more control over the messages shown before contact forms in the Chat Widget. Customize two fields:

  • Auto Prompt Message (shown automatically)
  • System Message (triggered by agent)

Leaving either blank skips the message and goes straight to the form. This improves user experience, boosts trust, and strengthens brand consistency.

 

Documents & Contracts

Dynamic Field Assignment via Workflows

You can now assign fillable fields like signatures dynamically within workflows, based on the workflow sender.

How to Use It:

  1. Create a template with sender fields in Documents & Contracts.
  2. Use the template in a workflow and select the signer (From User or Template Owner).

This is especially useful for sales teams where different reps send the same contract. No more manual edits – FG Funnels handles it for you.

 

Workflows

Smarter AI Actions

We’ve upgraded the AI models powering Workflow AI Actions, delivering:

  • More natural translations
  • Sharper summaries
  • Smarter intent detection
  • More accurate decision-making

Your existing workflows benefit automatically, no setup needed. Just better results across the board.

 

Communities

Customizable Navigation Tabs

Admins can now choose which tabs appear in the community nav bar. Six core tabs are supported:

  • Discussion (always on)
  • About (always on)
  • Learning
  • Events
  • Leaderboard
  • Members

This lets you create more focused, purpose-driven community experiences.

 

WhatsApp

Native Voice Notes + Transcriptions

Voice notes sent via FG Funnels now show up in WhatsApp as native voice messages (not as audio attachments). If the recipient has transcripts enabled in their WhatsApp settings, they’ll also see transcribed text automatically.

This improves:

  • Engagement
  • Accessibility
  • Clarity
  • Message experience

No setup required, this works out of the box.

Site Analytics

Average Time on Page

Track how long users spend on each page with new metrics for:

  • Average time
  • Median time (to reduce outlier impact)
  • Trends over time (daily, weekly, monthly)

Short visits under 2 seconds are excluded, and inactive sessions are capped, so your data is cleaner and more reliable.

 

Affiliate Manager

Reassign CRM Contacts Between Affiliates

Admins can now reassign CRM contacts across affiliates when duplicate email IDs exist. You can:

  • Choose the correct CRM contact to sync
  • Keep attribution and reporting accurate
  • Prevent broken links or tracking issues

This is a major win for data consistency across affiliate programs.

 

Contacts

Contact Detail Page Redesign

We’ve revamped the Contact Detail Page based on Labs feedback to improve:

  • Contrast and readability
  • Field vs. input distinction
  • Folder visibility
  • Tag display
  • Opportunity access
  • Engagement Score visibility
  • Adding additional phone/email
  • Simpler delete actions

Functionality remains the same, but everything’s easier to see and quicker to use.

 

Conversations

Group SMS Attachments

You can now send and receive attachments inside Group SMS chats—no switching tools needed. Files appear inline, keeping everything in context.

This makes Group SMS more collaborative, especially for sales and service teams.

Better DND Attribution

Workflow-driven DND changes are now clearly labeled in activity logs, making it easier to distinguish between manual vs. automated updates.

More transparency = less confusion and better automation visibility.


 

That’s a wrap for this week’s FG Funnels updates! 🎉 From smarter AI to better control and cleaner UI, these updates are here to help you run your business more efficiently and with greater clarity.

Need help with any of these features? Our support team is just a click away!
 

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