FG Funnels Updates – September 27th 2023

September 27, 2023
POSTED IN BLOGS › FG Funnels Release Notes    

Here are our release notes for FG Funnels from September 20th, 2023 through September 27th, 2023. If you have any questions about these updates, or other questions about FG Funnels, please reach out to support@fgfunnels.com or live chat in the app and our team will be happy to help. 

Proposals and Estimates

 Configure Custom Email Notifications For Proposals and Estimates

  • Improved Email Template Customisation and Enhanced Notifications
    • Introducing a set of enhancements to Proposals/Estimates which will provide businesses with more control over their communication processes. Here’s what’s new in this release:
  • Customisable Email Templates
    • Businesses can now personalize email templates for sending documents or signed copies to clients. Create templates that reflect your and communication style.User-Friendly Settings
    • Access these customisation options within the Settings page under “Customer Notifications” and “Team Notifications” for a quick and hassle-free setup.
  • Default Team Notifications
    • Team notifications will now be sent to the business user who is sending the proposal or document by default. This keeps the sender informed
  • Dynamic Proposal Customisation
    • Easily insert proposal custom values directly into the email content. This allows them to include links, customer details, total amounts, and more in the email templates, making the communication engaging and informative.


 Improved search in Conversations page

  • Overview: Users can now search for accurate contact phone numbers directly within the Conversations page.
    • Without country code : If a phone number is searched without a country code, our system will attach the country code associated with the account’s location and give a list of matching contacts.
    • With country code: If a phone number is searched with a country code, our system will perform an exact search within that country
  • Limitations: The search currently supports searching only for the primary phone number of the contact.
  • Impact: This search enhances the overall user experience by making it easier and more convenient to access contact information

Conversation Deletion details in Audit logs

  • Overview: Users can now gain complete visibility into conversation deletion through Audit logs (in Settings). Users can view the following details:
  • The contact whose conversation was deleted.
  • The user who initiated the deletion.
  • The date and time of deletion.

LC Phone

Incoming Call Ring All

  • Now, you can assign up to 8 users to a single number, allowing all of them to receive a call when an incoming call reaches that number.
  • The user to whom this number is assigned on the Teams page, along with the linked forwarding number, will automatically receive a call, resulting in a maximum of 10 concurrent rings.
  • Calls will be forwarded to the users’ selected channel, either the web app or mobile app. If both options are selected in the user settings, only the web app will ring.
  • Go to Phone Numbers Tab -> Go to Edit Configuration for a number -> Enable Ring Incoming Call to all Users and add the users.

VoiceMail Drop Ramp Up Model

  • We have introduced a ramp for new sub-accounts that sign up within LC Phone. The ramp is structured as follows:
  • Day 1: 200
  • Day 2: 400
  • Day 3: 600
  • Day 4: 800
  • Day 5: 1000
  • Day 6: 1200
  • Day 7: 1400
  • Day 8 and beyond: 2000
  • This will help us tackle the spammers who sign up and sends tons of voicemail drops at once.

New Toll Free Verification badge

  • We have introduced the TF Verification badge, placed below the numbers, mirroring the A2P Verified status badge. This enhancement simplifies the verification process, allowing users to initiate it with a simple click on the badge.
  • To ensure a smoother user experience, we’ve minimized toll-free API calls on the “Manage Numbers” page. This optimization not only accelerates screen loading but also eliminates delays.
  • A2P Registration
  • We’ve introduced a convenient feature that allows you to link a specific number to the A2P option directly from the “Manage Numbers” page, making the process even more user-friendly in case a number is not linked or you want to link a different number in case of Sole Prop.
  • Now, we automatically delink and relink numbers to the A2P campaign after encountering A2P errors in case of Sole Prop, ensuring only one number is linked and a smoother communication.
  • We’ve added the Export feature on the phone integration page, providing more comprehensive information wrt A2P, Phone System, etc.

Outbound Calls

We’ve introduced a new “RingTone” attribute calls. This feature automatically rings the appropriate ringtone based on the country, enhancing the overall call experience.


Tag Members

  •  Tag Members: Group members can now tag each other in posts and comments by just typing “@”. This will help communities to engage and interact better with its members.
  • “@” Auto Tagging: Comment authors are auto tagged when someone replies to comments, which helps notify the comment authors about the replies on their comments.
  • API Optimizations: Refactored APIs to make them faster then ever to provide fast rendering of data, response time of search member has come down in milliseconds and is almost comparable to facebook’s search API.
  • Preview User Profile: Group users can now hover over tagged users’s name to get quick preview of their profile
  • Automated Email Notifications: Members will now get email notifications on being tagged in a post or a comment with auto login links.
  •  Increased Video Attachment size: Users can now upload videos upto 1Gb in size directly as an attachment.
  • Bug fixes & UI improvements: Fixed known bugs to directly view post using URL and attachments and fixed some broken UI/UX
  • What’s Coming Next:
    • Pinned Posts
    • Course Integration
    • Paid Private Groups

Reputation Management

Review Widget Customization

We’re thrilled to introduce an exciting enhancement to our Reputation Management suite—Review Widget Customization. This feature empowers users to tailor review widgets, ensuring they perfectly align with their brand’s identity and objectives. By personalizing review widgets to align with brand identity and audience preferences, businesses can harness the full potential of their online reviews and thrive in the digital landscape.

  • Key Features:
  • Widget creation:
    • Create widgets from Scratch: Create a widget entirely from scratch for complete customisation freedom. Users will also have an untitled widget present in the saved templates, which is the original widget type used by the Location.
  • Layout Tab:
    • Widget Type: Users can select their preferred widget type: List, Masonry, Grid, or Legacy styles. The Legacy widget type retains the characteristics of our original widget style, primarily for backward compatibility, and offers limited customisation options.
    • Review Source: Users can handpick sources of reviews, including Google My Business (GMB) and Facebook.
    • Maximum Reviews: Set the maximum number of reviews to display.
  • Content Tab:
    • Enhance Widget Title and Description: Users can craft compelling and on-brand widget titles and descriptions. Customize them to effectively communicate your message.
    • Header Section Customisation: In the header section, users have the option to enable/disable the display of the rating, total review count, and “Write a review” button within the widget.
  • Appearance Tab
    • Themes: Choose between Light, Dark, or unleash your creativity with a Custom theme.
    • Custom Colors: If users opt for a Custom theme, they can customise individual component colors such as widget heading, reviews, star ratings, author names, and more.
  • Settings Tab
    • Review Elements: Enable or disable specific review elements like display review dates, reviewer icons, and exclude reviews with no descriptions.
    • Embed Code: Generate an embed code for seamless integration into your website. Copy the provided code and paste it into the HTML of your website to display your widget where you want it. Alternatively you can also copy code directly from the copy code icon at the top right of the widget screen
  • Live Widgets
    • Deploy with Ease: Set any widget as live to instantly deploy it on a business website.
  • Naming and Widget Management
    • Widget Names: Simplify identification with custom widget names.
    • Save Customisations: Preserve the customisations for future use.
    • Widget Deletion: Efficiently remove widgets that are no longer needed.



We are excited to introduce a brand-new feature in Memberships – Coupons! With this latest update, users can now apply coupons during the checkout process to unlock exclusive offers and discounts.

  • Note: It will be available only for Version2 offers
  • How to enable it?
    • Open Version2 offer -> Locate “Allow coupons in offer” section under Price
    • Enable toggle to use coupons for that offer
    • Make sure to enable coupons from labs (Select location -> Settings -> Labs -> Locate membership coupons and enable it)
  • How to create a coupon?
    • Go to payments -> coupons -> Create new coupon
  • Coupon Redemption:
    • Users can now redeem coupons at the time of checkout. In the coupon field, add the coupon code and click on Apply.
    • It will be available for a users in offers, one-click offers and in-app offers (Upsells)

Membership Builder Internationalization

  • Note: We have added support to all modules except Member Analytics.
  • There are two ways to set up your language preferences. One uses the User’s profile settings and another uses the Business Profile Settings.
    • To select a preferred language for a user go to Settings -> My Profile -> Platform Language
    • To select a preferred language for a business go to Settings -> Business Profile -> Platform Language
  • The language selected under My Profile will take a preference over the language selected under the Business Profile

Affiliate Manager

Second Tier for Affiliate Manager

Live on Labs/Beta

Imagine affiliate marketing on turbocharge! Second-tier commissions are like the VIP pass to a whole new level of earning. It’s not just about what you sell, but also about the dream team you build. Picture a network of affiliates, all working together like a powerhouse, and you get a piece of the action from their success too! It’s like having your own squad of superstars, and every victory they achieve, you share in the glory! Second-tier commissions turn affiliate marketing into an exhilarating team sport!

Second-tier commissions in affiliate marketing refer to a system where affiliates can earn commissions not only for the sales they directly generate but also for the sales generated by affiliates they referred to the program. This creates a multi-level structure where affiliates can benefit not only from their own efforts but also from the efforts of those they recruit.

Here are some reasons why second-tier commissions can be beneficial in affiliate marketing:

  • Incentivises Recruitment: Offering second-tier commissions provides an incentive for affiliates to actively recruit and mentor new affiliates. This can help in expanding the affiliate network, which ultimately leads to more sales and exposure for the merchant.
  • Motivation for Affiliates: Knowing that they can earn additional income from the efforts of affiliates they refer, existing affiliates may be more motivated to actively support and assist their recruits. This can lead to a more engaged and collaborative affiliate community.
  • Rewards for Leadership and Mentorship: Affiliates who excel at mentoring and guiding their recruits should be rewarded for their leadership skills. Second-tier commissions recognise and compensate affiliates for their role in developing a successful team.
  • Long-term Growth Potential: Second-tier commissions can lead to exponential growth as the affiliate network expands. Affiliates have a vested interest in helping their recruits succeed, which can lead to a self-sustaining cycle of recruitment, training, and sales.
  • How does Second Tier Affiliate Marketing work?
    •  Go to Marketing > Affiliate Manager
    • Navigate yourself to Campaigns, Create new campaign for running two tier commissions.
    • While creating campaign, there will be option to add the first tier commission and second tier commission
    •  Pre- requisite for running the Affiliate Manager, the user will have to add  one step or two step order form inside Funnel Step/Website page and should have domain connected.
    • If you want to create a network of affiliates and keep earning from those sales, two tier commission is the weapon.
      • When someone joins a program as an affiliate, they can earn money not just for the sales they make themselves, but also for the sales made by people they invited to join the program. This happens when the person they referred buys a product after going through the program’s process.
    •  Once the purchase is completed, the parent affiliate will be able to see the option to see the sales by the child affiliates and number of leads/customers they were able to bring.
    •  Also, the commission added in percentage or flat can be measured by visiting Payouts of Parent Affiliate.


Consent Checkbox for Calendars (Default forms)

We are excited to introduce a valuable feature to enhance your calendar’s capabilities: the Consent Checkbox. This new addition allows you to include a consent checkbox in your calendar settings, which will be displayed on the booking form when your contacts provide their phone numbers during appointment bookings. Here’s what you need to know:

Why it matters:

  • Compliance: The Consent Checkbox is crucial for compliance, especially regarding A2P 10 DLC regulations. It helps you avoid compliance issues with telecom providers.

Enabling the Consent Checkbox:

  • When selecting a default form in your Calendar settings, you’ll now find an option called “show consent checkbox.”
  • By default, this option is enabled for your convenience. However, if needed, you can disable it.
  • Recommendation: We strongly recommend keeping it enabled to ensure you capture vital information such as consent and the IP address of the contact who agrees by checking the checkbox during the appointment booking process.

Customizable Text:

  • You have the flexibility to customize the text of the consent checkbox to align with your specific requirements.

Viewing Consent Details:

  • Once an appointment with consent is booked, you can effortlessly access the consent details in two convenient ways:

Appointment List View:

Click on the three dots menu for the specific appointment, and select “View Consent.” This will display the consent information associated with that appointment.

Contact’s Activity Tab:

In the contact’s activity tab, you’ll notice an icon next to appointments for which consent was provided during booking. Clicking on this icon will reveal essential appointment details, including the consent text accepted by the contact, as well as the contact’s IP address at the time of providing consent.

This feature empowers you to ensure compliance, gather consent, and maintain transparency in your appointment booking process. We believe it will be a valuable addition to your calendar management toolkit.

Email Builder

Email Builder Usability Enhancement

  1. Aspect Ratio Perfection! Now, when you resize images or videos, their aspect ratio remains intact. Say goodbye to distorted visuals!
  2. More Breathing Room! We’ve added a bottom margin space for better accessibility. No more struggling to add elements at the bottom of the builder!
  1. Pad it Right! Toggling will now reset padding values to their default setting. It’s hassle-free perfection at your fingertips!

Bug Squashes:

  1. All Contacts, Always! Admin users can now see all contacts, even when ‘assign to user’ is enabled. No more missing out on vital information!
  1. Thumbnail Transformation! The distortion in image thumbnails from the upload option has been completely fixed. Enjoy your visuals as they were meant to be!
  2. No More Decimal Dilemmas! We’ve removed those pesky fractions in font size when pasting content in the text editor. Say hello to clean and precise typography!

Chat Widget

Language Preference in Chat Widget

We are thrilled to announce the addition of Internationalisation support to ChatWidget allowing users to access them in their preferred language. This feature enhances usability and provides a better overall experience for users who speak languages other than English.

Our internationalization support now includes the following languages:



French Canada

French France


Portuguese Portugal

Portuguese Brazil





With the addition of Internationalisation support, users can choose their desired language when using the Chat widget. The platform will display all relevant information, instructions, and prompts in the selected language, providing a tailored experience for each user.

How to Enable Language support?

  1. Go to your Sub-Account > Sites
  2. Navigate to the Chat Widget
  3. Select the Language Preference.
Screenshot 2023-09-25 at 10

User will have to update the code of chat widget at relevant places after updating the languages.

Enhancement in Chat Widget

User will be able to change the CTA/Button name of Chat Widget.

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