FG Funnels Updates – October 23, 2025

October 22, 2025
POSTED IN BLOGS › FG Funnels Release Notes    

Welcome to your weekly round up of updates through October 23rd, 2025. This week is all about speed and clarity. We polished the Page Builder so new pages look great out of the box, leveled up the AI Knowledge Base (faster crawls, more sources, auto-refresh), made Ask AI more capable and easier to use and so much more. If you have any questions regarding these updates, email us at [email protected] or hop into live chat inside of the app.

 

Funnel & Website Builder

Updated Default Styling for Elements

We’ve refreshed defaults in the Page Builder so new pages look modern and consistent out of the box. Typography now uses Inter for both headlines and body, default images and placeholder content are updated, and two new colors (Cobalt and Smoke) are available. All new elements added from Page Builder → Add Elements get the updated styling automatically.

 

AI Knowledge Base

Enhanced Web Crawler

Your AI bot now discovers and extracts hidden content in accordions, tabs, modals, and dynamic sections, capturing much more training data from modern sites (React, Vue, Angular, and more). Crawling runs faster with detailed observability and a safe interaction engine. No setup required—just trigger a crawl and your bot learns from more of your site.

 

Tables as a Data Source (CSV & Excel)

You can upload structured data from CSV and Excel so agents can search tables with natural language queries. The system detects schemas automatically, supports pagination, and lets you configure which columns are searchable or required.

How to Use

  1. Location → Knowledge Base → Table Data → Upload File
  2. Upload your CSV or Excel file (max 10MB, up to 20 columns)
  3. Review the automatically detected schema and column types
  4. (Optional) Configure which columns are searchable or required
  5. Start querying your data using natural language once processing completes

 

Auto‑Refresh for Bot Training URLs

Keep external content in sync with scheduled refreshes so your bots stay current without manual effort.

How to Get Started

  1. Navigate to Labs → Auto Refresh of Knowledge Base Trained Links.
  2. Enable Auto‑Refresh and select your desired frequency.
  3. Your system will now automatically fetch and update training data from connected URLs.

 

DOC, DOCX, PDF & Rich Text Support

You can upload Word docs and PDFs directly, or add content through a rich text editor. Parsing and structuring are automatic so ingestion is clean and ready for training.

How to Access

Location → Labs → Enable “New Knowledge Base Sources”

 

Ask AI

Email Campaign Creation Flow

Ask AI can guide you from setup to send in one flow—domain checks, content, subject line testing, audience selection, and scheduling. The final link respects your white‑label domain.

 

Ask AI Trained on FG Funnels Knowledge Base

Ask AI now uses the latest FG Funnels Knowledge Base to answer platform questions and provide smart fallbacks when actions error out.

 

A Fresh New Ask AI Experience

A cleaner interface with planning before actions for better grounding, clearer steps, and more reliable results.

Chat GPT Connector

Custom ChatGPT Connector + OAuth Support

Connect your FG Funnels sub‑account to ChatGPT via MCP for secure, on‑demand access to Contacts, Opportunities, Calendar Events, and more—right from ChatGPT.

How to Connect in 5 Simple Steps

Step 1: Enable Developer Mode in ChatGPT
Step 2: Create the Custom Connector
Step 3: Authorize via OAuth
Step 4: Verify the Connection
Step 5: Start Using It

 

Prospecting

Local SEO Audit — Interactive Heatmap & Competitors

Run multiple keyword heatmaps with flexible radius and grid sizes, see average ranking scores, and drill to pin‑level competitor details with clickable GBP links. Choose which heatmaps appear in shared reports or PDFs. Enable in Labs and use it in both Prospecting Tool and Sub‑Account Marketing Audits.

 

Calendars

Fully Customizable Notifications in Services

Configure email and in‑app notifications across six triggers (Unconfirmed, Confirmed, Cancellation, Reschedule, Reminder, Follow‑Up). Target Contacts and/or Assigned Users, personalize templates, and use new service‑specific custom values.

How to Configure Notifications

  1. Calendar Settings > Services > Global Settings > Notifications
  2. Select each trigger type
  3. Customize templates
  4. Choose recipients
  5. Insert service‑related custom values

Services (v2) Enhancements

Hide payment amounts for Pay in Person or Card on File, show amounts without a payment provider, auto‑generated slugs, AM/PM format option, and preserved order for variants and add‑ons.

Services (v2) — Service‑Level Form & Enhanced Free Slots

Assign service‑specific forms (uses global form when multiple services are booked). Free‑slot logic now aligns only the first start time; subsequent services follow immediately, improving availability for mixed durations.

 

Simplify Availability with Schedules

Create reusable schedules and assign them across calendars and users from one place. Every user gets a default schedule, and all existing settings were migrated automatically.

How to Use It

  1. Navigate to Calendar Settings → Availability → Schedules
  2. Create and manage schedules per user
  3. Set weekly hours, overrides, and time zone
  4. Assign schedules to one or more calendars using “Active On”

 

SMS Notifications for Calendars & Services

Send SMS for Unconfirmed, Confirmed, Canceled, Rescheduled, Reminder, and Follow‑Up events. Choose per‑recipient templates, test messages, and enable per calendar or service.

How to Use It

  1. Navigate to Calendar Settings
  2. Calendars: Edit Calendar > Notifications & Additional Options
  3. Services: Global Settings > Notifications
  4. Edit Notification type > SMS Tab > Enable the SMS toggle
  5. Choose recipients (Contact, Assigned User, Additional Phone Numbers)
  6. Customize/select template
  7. Send Test SMS
  8. Save

 

PayPal Support for Calendars

Collect payments with PayPal alongside Stripe, Authorize.net, NMI, Razorpay, and Square.

How to Use PayPal with Calendars

  1. Integrate PayPal: Payments > Integrations.
  2. Enable Payment Collection: Calendar Settings → Accept Payments.
  3. Set the Payment Amount → Save.

WhatsApp Notifications for Calendars

Use WhatsApp on all calendar event types with per‑recipient templates, approved template selection/creation, and test sends.

How to Use It

  1. Calendar Settings > Edit Calendar > Notifications & Additional Options
  2. Edit Notification type > Whatsapp Tab > Enable the Whatsapp toggle
  3. Choose recipients
  4. Select/create an approved WhatsApp template
  5. Send Test WhatsApp Notification
  6. Save

 

Taxes and Processing Fees for Services (v2)

Add miscellaneous fees and set manual taxes for Services (v2). Each service has an associated product—attach tax rates to apply automatically at booking.

How to Configure Taxes and Fees

  1. Go to Services
  2. Navigate to Services > Edit Service
  3. Open the Payment Section
  4. Locate the Configure Taxes for This Service button
  5. Set Up Taxes: follow to the associated product, add tax rates, Save
  6. Done: taxes/fees appear on the booking page and in the appointment modal

Mobile App

Local Presence Dialing

Mobile now supports local presence dialing with international support, smarter fallbacks, city‑level precision, and a redesigned number picker.

How to Enable Local Presence Dialing

  1. Go to the Web App
  2.  Settings → Phone Numbers → Advanced Settings → Voice Calls → Outbound Call → Default Phone
  3. Number for Outbound Calls
  4. Enable Local Presence Dialing
  5. The setting applies to mobile automatically

Recurring Appointments in Calendars

Set up and manage recurring appointments from mobile with standard or custom patterns, series edits, and flexible end conditions.

How It Works

  1. Tap + and Schedule Appointment
  2. Select the contact, calendar, and team member
  3. Choose Standard Recurrence (checks availability) or Custom Recurrence (pattern without availability check)
  4. Define pattern and end criteria
  5. Save to create the series (a single meeting link is generated for the series)

 

E‑Commerce Stores

Admin Team Notifications for Store Orders

Account Admins can receive instant order confirmations by Email or SMS when orders are placed. Enable per channel and customize templates.

How to Use It

  1. Payments > Settings > Team Notifications
  2. Open Order Confirmation for Stores
  3. Toggle Email or SMS, select templates, Save Changes
  4. Ensure Admins are listed under Settings → My Staff with valid email/phone

 

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