Hey everyone! Welcome to the latest FG Funnels updates for July 17th, 2025! It’s a shorter week of updates since our dev team is taking some well-deserved time off, but we still have a few updates to share.
If you have any questions about these updates or FG Funnels, please reach out to [email protected] or live chat in the app and our team will be happy to assist you.
WhatsApp
Clone Templates
Creating new WhatsApp templates just got easier with the new Clone Template feature. Say goodbye to building from scratch! You can now duplicate any approved template with a single click.
What’s New
- One-Click Clone: Instantly duplicate approved templates.
- Preserve Everything: All variables, buttons, and formatting are retained.
- Quick Edits: Tweak the content and resubmit within seconds.
How to Use It:
- Go to Settings → WhatsApp → Templates
- Locate the template you want to copy
- Click the three-dot menu (…) and select Clone Template
- Rename, edit, and save
Workflow Trigger: Click-to-WhatsApp Ads & Facebook Page CTA
Convert ad clicks into instant conversations with the new Click-to-WhatsApp Ads / Facebook Page CTA Trigger. This feature lets you automate workflows from high-intent user messages with no manual steps.
What’s New:
- Trigger workflows from Click-to-WhatsApp Ads or Page CTAs
- Filter by Ad/Post ID or URL for precise targeting
- Take advantage of free 72-hour messaging windows if you respond within 24 hours
How to Set It Up:
- Go to Automation → Add New Trigger → Click-to-WhatsApp Ads
- (Optional) Add filters for Ad/Post ID or URL
- Configure your workflow: send messages, update pipelines, fire webhooks, etc.
Free Entry-Point Conversation Rules
- Opens When: A user messages via Ad/Page CTA and you reply within 24 hours
- Duration: 72 hours from your first reply
- Cost: Free messages (templates and free-form) during the window
- Note: New conversations can’t start until the window ends
Quick FAQ
- Trigger event: A WhatsApp message from a mobile user who clicked your ad or CTA
- Late replies: Miss the 24-hour mark? You’ll need a paid template
- Message types allowed: Both template and free-form during the 72-hour window
- Charges: None inside the window; normal rates apply afterward
