Welcome to your weekly roundup of FG Funnels updates through the week of February 5th, 2026. This release includes major upgrades to Social Planner, Workflows, and Ecommerce, with expanded analytics, new triggers, platform-wide fixes, and multiple quality-of-life improvements across CRM and reporting tools.

If you need help with anything in this list, don’t hesitate to reach out via live chat or [email protected].

Social Planner

URL Tracking in Statistics

You can now track link clicks and campaign performance directly inside Social Planner. This includes:

• Total click analytics
• Platform-specific breakdowns
• Campaign grouping and filtering
• Post preview with URL insights

Track ROI more effectively and skip third-party tracking tools.

How It Works:

• Create a post inside Social Planner
• Add a URL in the Post
• Give it a Campaign Name
• Publish or schedule the post
• Once the post goes live → Clicks & visits start populating automatically in Statistics
• Go to Marketing → Social Planner → Statistics → URL Tracking
• Sort, filter, and explore detailed insights

Instagram Direct Login Analytics

Instagram accounts connected via Direct Login now display metrics like:

• Posts
• Likes
• Comments
• Impressions
• Engagement trends

This closes the analytics gap for Direct Login connections.

How to Use:

Ensure your Instagram account is connected via Instagram Direct Login. Go to Marketing → Social Planner → Statistics

• Select Instagram from the platform filters
• View updated performance metrics instantly

RSS Publishing Enhancements

RSS automation just got better:

• Include descriptions in posts (toggle on/off)
• Preview up to 5 feed items
• Improved per-platform truncation and formatting

More flexibility, better previews, and reduced publishing errors.

• Go to Marketing → Social Planner → RSS Automation
• Add or edit an RSS feed
• Enable Include Description (optional)

Email Builder

Stats + Outlook Improvements

• All email stats now default to the past 30 days for consistency
• Outlook rendering bugs fixed (links, spacing, buttons)
• Bulk email stats now link to full performance view

Users

Multi-Language Support for Notifications

Notifications and emails now reflect each user’s preferred platform language.

• Fully localized email templates
• Notification titles and bodies match platform language
• Fallback to English when needed

This improves clarity and usability for global users.

Workflows

New Custom Values + If/Else Fields

You can now use the following in workflows:

• Contact Engagement Score
• Attribution Medium ID
• Note Created By
• Task ID

This allows more nuanced automation based on behavior, authorship, or source tracking.

Chat Widget

Required Custom Fields

You can now mark any custom field as required in the Chat Widget’s contact form.

• Applies both during initial conversation and when agents request info later
• Prevents incomplete submissions and improves workflow reliability

Contacts

Smart List & Restore Options Relocated

The Manage Smart List and Restore actions have moved from the header to the Actions (⋮) menu next to “Add Contact.”

This change keeps the UI cleaner and aligns with broader CRM redesign standards.

Dashboards

New Social Planner Widgets on Dashboard

Quickly view aggregated social performance using new widgets:

• Posts, Likes, Shares, Comments, Reach, Followers
• Filters by platform, account, or date

Note: Granular per-post metrics not supported yet.

Ecommerce Stores

Abandoned Checkout Trigger

Unified abandoned cart trigger now works with:

• FG Funnels Ecommerce Stores
• External stores (e.g., Shopify)

Supports filters like cart value, product, country, and source. Replaces older Shopify-only triggers.
 

Product Review Submitted Trigger

Fire workflows when customers submit a review. Filter by:

• Product
• Review rating, headline, or comment
• Customer name/email

Perfect for feedback loops, follow-ups, and internal alerts.
 

Order Fulfilled Trigger

Triggers when an order is marked as fulfilled. Compatible with:

• HighLevel Ecommerce Stores
• External fulfillment systems (e.g., ShipStation, Shopify)

Includes filters for product, carrier, tracking number, and more.

Phone System

AI-Powered A2P Compliance Validation

Before submitting your A2P campaign, the system now scans your Opt-in form, Privacy Policy, and Terms of Service pages to catch compliance issues.

• Highlights missing or invalid components
• Prevents submission until review is completed
• Doesn’t guarantee approval, but reduces rejection risk significantly

Applies to Website Form and Facebook Lead Form opt-in types.

Opportunities

Bulk Delete & Restore

You can now:

• Bulk delete stale or invalid opportunities
• Restore deleted records within 2 months
• View status, errors, and audit logs via the Bulk Actions page

Available in Labs: “Bulk Opportunity Delete – Restore”

Voice AI

Undo / Redo for Agent Prompts

Prompt editing now includes:

• Undo (Cmd/Ctrl + Z)
• Redo (Cmd + Shift + Z or Ctrl + Y)
• New toolbar with inline actions and shortcuts

Gives more control during voice prompt iterations.

WordPress

AI-Powered WordPress Page Builder

Generate Elementor pages using AI inside WordPress:

• Choose business type, goal, and tone
• AI generates layout, copy, and imagery
• Refine content, re-style instantly, or rewrite blocks

Includes 12 AI generation credits per site per month.

That’s a wrap for this week’s release! Let us know how we can support you as you explore these new features and improvements.