It is time for all the latest updates in FG Funnels from the week of February 6th through February 12th, 2025. If you have questions about any of these updates, or FG Funnels in general, please reach out to [email protected] or live chat in the app and our team will be happy to help.
We’ve made several improvements to the Facebook Integration:
Troubleshoot Button Relocation: The Troubleshoot button has been moved to the three-dot menu, while the Settings button is now back on the main integration card. Admin users can use the Troubleshoot button to resolve Facebook integration issues, while it remains disabled for non-admin users.
Troubleshooting Page Updates: The page header has been updated for better clarity. Permission scope names are now displayed in a user-friendly format. For example, pages_manage_ads is now labeled as Read content posted on the Page, aligning with how permissions appear on the Business Integrations page. The permissions table now features an expanded view, displaying missing permissions and related features in multiple lines instead of a condensed format.
Improved UI & Functionality: The Close button is now more visible and will no longer trigger the Leave this page pop-up when clicked.The Sync Leads button is always enabled. If no duration is selected before clicking it, an error message will appear below the duration selection dropdown. Missing permissions are now highlighted with clearer status indicators for better visibility.
When a user selects a 2FA method to receive an OTP, but delivery is unsuccessful, an error message will be displayed, and an alternate method (if available) is auto-selected: “We couldn’t send an OTP to your email. Would you like to receive the OTP via SMS instead?” (and vice versa). For the resend option:
Users can now request a new OTP after a 30-second cooldown period.
You can now enable automatic deactivation for any payment link you configure. Once the set deactivation date is reached, the link will automatically become inactive.
How to use:
We’ve made several improvements to activity tracking for better transparency and usability:
Improved Third-Party Update Tracking:Updates made in Google Calendar, Outlook, or iCloud will now be labeled as “Updated by Third Party” in the activity log, replacing ambiguous entries. System-made updates will still display as “Updated by [User Name]” for clarity.
New Illustration for Empty Activity Logs:Instead of a blank screen, an empty state illustration will now appear when no logs are available for the selected date range or filters.
Expanded Logging for Blocked Slots:Changes to blocked slots will now be logged, ensuring a more complete activity history.
iCloud Upload Logs:Events uploaded to iCloud will now generate an activity log entry: “Uploaded to iCloud”, bringing consistency across all calendar integrations.
With the Create Appointment Note action, users can seamlessly add notes to appointments using workflows. This feature supports multiple triggers, including appointment-based triggers like Appointment Status and Customer Booked Appointment, as well as Inbound Webhook triggers. Users can input notes manually or dynamically pass content from webhook data, ensuring flexibility. By automating appointment notes, this enhancement improves organization, enhances documentation, and eliminates the need for manual entry, making record-keeping more efficient than ever.
How to Use:
The Booking Widget now supports the following additional languages:
Community groups now have a dedicated sidebar for displaying the list of groups that a user is part of, allowing them to easily switch between them.
A separate switcher is provided in the top navigation bar for users to check the full group list with names at a glance.
Now, creators can drag, upload, or paste images and GIFs directly into comments on the builder side for better collaboration and communication. Audio files can now be easily copied across multiple locations and agencies
Bug Fixes:
Users can centralize, organize, and access all their media seamlessly, without jumping between platforms or mixing personal and business files. Easily upload, store, and access all media types—images, videos, PDFs, and more—in one unified location.
How to use:
We heard your feedback and improved the Contacts Module, designed to improve organization, boost productivity, and deliver a smoother user experience with smarter navigation, quick actions, and enriched note-taking capabilities. What’s Improved:
Tags: Resolved the issue of hidden tags. Tags are now prominently visible at the contact level, giving users easy, one-click access to view and perform all tag-related actions.
Custom Fields: The unorganized structure of multiple folders under custom fields is fixed, ensuring a clear and logical flow of information.
Enhanced the file attachment process by supporting access to media, camera, files, and other resources instead of being limited to mobile phone files.
Quick Actions: All new floating quick actions button, allowing users to instantly access opportunities, workflows, DND, and tags from any screen within the contacts module.
Maps Integration: Resolved the issue where clicking on an address did not redirect to any maps. Users can now choose between Google Maps and Apple Maps for seamless navigation.
Document Viewer: Fixed the issue where documents attached to contacts could not be opened immediately. Users can now view documents directly from the contact screen.
Hide Empty Fields: All new toggle options to hide empty fields, giving users the flexibility to view only the fields that are populated at the folder level.
Notes: Upgraded the notes section to support HTML content and hyperlinking, allowing users to include website links and create richer, more functional notes.
QR codes are now saved as SVGs in the backend and can be downloaded in SVG format. Unlike PNG generation, which depends on a browser’s rendering capabilities, SVGs ensure consistently crisp and clear images at any zoom level, regardless of the browser used.
Additionally, we’ve significantly enhanced the quality of PNG exports by increasing the Pixels Per Inch (PPI), allowing you to generate high-resolution PNG or JPG QR codes with custom width and height settings. For further customization, you can convert SVG files to JPG using this platform: CloudConvert.
QR codes are now also available for direct PDF download, currently formatted on an A4 sheet for convenience.
How It Works:
SVG download and enhanced PNG quality are available for newly generated QR codes or existing QR codes that have been re-saved. To enable these features for older QR codes, simply open the QR code in the builder and re-save it. This will update the QR code to the new format.
Custom Fields can now be added in the Live Chat contact form, just like in SMS/Email and WhatsApp. Businesses can collect additional details to enhance customer engagement.
The “Message” field is NOT included in the standard fields for Live Chat. All other features, including custom field types, validation, and phone number internationalization, remain the same.
We’ve integrated the settings directly into the Company Details section on the Settings > Objects > Companies page. Additionally, clicking on Settings > Companies now redirects you to that same page. This consolidation enhances our UI and navigation without impacting any functionality.
How to Use:
We’ve introduced three brand-new workflow actions that allow users to create, update, and clear fields of associated custom object records within Contact-Based Workflows. These actions bring seamless automation for managing custom objects linked to contacts, reducing manual effort, and improving workflow efficiency.
Create an Associated Record: Automate the creation of a custom object record when a workflow is triggered, Associate the newly created record with a contact using a predefined association label, Auto-populate fields to ensure accurate data entry.
Update an Associated Record: Modify existing associated custom object records linked to a contact, Update specific fields within the associated record when conditions are met, Maintain accurate and real-time data across workflows.
Clear Fields of an Associated Record: Reset specific fields in an associated custom object record when necessary. Remove outdated or incorrect data without deleting the entire record. Ensure data integrity without manual intervention.
We’ve added a powerful Terms and Conditions filter to workflows, making it easier than ever to automate actions based on user consent! This filter is now available for:
How It Works:
This filter ensures only users who have accepted Terms and Conditions move forward. Make sure the Terms and Conditions field is included in your forms, surveys, or quizzes for it to work properly.
We’ve made an important update to how we load FontAwesome icons in sites. Instead of relying on the FontAwesome CDN, we now serve the CSS from our self-hosted CDN. This means more reliable icon loading and faster performance.
Introducing Profile Progress Tracker, a powerful new tool designed to help businesses take full control of their online presence by ensuring their listings are complete, accurate, and optimized for success.
We have released LC Plugin 2.0 which brings an even more seamless experience for our consumers when working with other products like Phone Numbers, Email SMTP, Forms. Key Benefits:
Phone Numbers & Forms – Customers can now easily copy a short code provided to them in their wordpress plugin and directly use it inside any wordpress post or page instead of copy pasting script tags and figuring out how to paste html in wordpress
Emails SMTP – Customers will now be able to use Email SMTP in a single click when they have connected a dedicated domain in Emails. This ensures that the emails sent out by our customers’ site are sent out by a credible source further helping site emails to land in inbox instead of spam.
How to use it:
New courses now automatically include a default course completion certificate, streamlining the setup process and ensuring every course has the option to award a credential. A banner will now appear in existing courses, notifying you to easily add a completion certificate. Users will have the ability to delete or draft default course completion certificates if they don’t need them.
Templates attached to a course completion certificate will be available for viewing directly from the course builder now. Choose and attach certificate templates (both default and custom-made) directly within the course builder.
For the Category completion certificate, users will now be able to attach a certificate directly to the entire category, providing recognition for completing a part of the course. The category completion certificate is visible as the final lesson in the category preview. Category completion certificates are automatically triggered when a user finishes all the required lessons within the category. Category certificates are always placed at the end of the category and can neither be dragged or dropped.
How to use:
Now configure the payment retries in case of payment failures for a subscription. Define up to 3 retries based on the requirement such that there could be a gap of 1/3/5/7 days between each retry. In case all payment retries fail, the user would have an option to either keep the subscription in ‘Unpaid’ state like it does today OR they can select a checkbox to move the subscription to ‘Cancelled’ state on the same Settings page.
Where to find these settings:
FGF Notifications
