FG Funnels Updates – July 4th, 2024

July 3, 2024

POSTED IN BLOGS › FG Funnels Release Notes

It is time for all the latest updates in FG Funnels from the week of June 26th through July 4th, 2024. If you have questions about any of these updates, or FG Funnels in general, please reach out to [email protected] or live chat in the app and our team will be happy to help.

Chat Widget

Add Multiple Chat Widgets

Now you can add multiple chat widgets with different designs and customizations on different landing pages.

This release features a reduction in the code required for installation, so you no longer need to reinstall the code when making changes or updating widget settings.

How Does it work?

Go to Sites > Chat Widget

Click New on the top right to create a new Chat Widget

There are three options – SMS/Phone Chat, Live Chat and WhatsApp Chat. Select the chat type.

In Funnels & Websites, select the chat widget.

Payments

Error Notifications in Invoices & Addition of Zip code in Payment Links for NMI & Authorize.net

We’ve added a zip code field in payment links for NMI & Authorize.net.

With invoicing, we’ll now show specific error messages if an invoice fails to send.

WhatsApp

Business Profile Management

What’s new?

Profile Picture Upload/Change: You can now easily upload or change your WhatsApp business profile picture. This picture will be visible to your customers, making your business more recognizable.

Update Business Information: update various details on your WhatsApp business profile, including:

Business Category: Clearly define your business type.
Business Description: Provide a brief overview of your business to attract and inform customers.
Business Address: Ensure your customers know where to find you.
Email Address: Add your contact email for customer inquiries.
Website: Link to your website to drive traffic and provide more information.

How It Works:

Go to Settings > WhatsApp > Numbers
Click on the three dots under Actions > Update Business Profile
Update Business Profile

Calendar

Team Member Assignment (Round Robin Calendar)

You can now configure which team member should be assigned to an appointment in a round-robin calendar. You have options for reschedule preferences and new appointment preferences.
users can choose how the team member should be assigned—whether to continue using the round-robin method or to select a specific team member.

To schedule new appointments with the contact’s assigned user, the form must be first in the booking widget order. You can reorder the widget from the Forms & Payments tab.

How to Use?

These settings can be found in any Round Robin Calendar:

Navigate to Meeting Details > Team Members > Advanced Settings
Choose your preference for new appointments and rescheduled appointments

Recommendations:

Turn off ‘Allow Staff Selection’: This prevents bookers from changing the staff member on the booking widget.
Confirm Your Settings: Check your ‘Assigned User’ settings from Notifications & Additional Options.
Ensure Consistent Settings: Maintain consistent settings across all your calendars to prevent any conflicts in updating the contact’s assigned user.

Multiple Meeting Locations in Calendar

This feature allows you to add multiple meeting locations to your calendar settings. These locations are then displayed on the booking widget, giving bookers the flexibility to choose their preferred meeting location.

How to Use?

Navigate to your calendar settings and select the calendar you wish to configure.
For Event Calendar: Scroll down to the meeting location section.
For Round Robin Calendar: Scroll down to the team members section.
Click on the “+Add Location” button.
Choose and configure your desired locations.
Once you have added your meeting locations, click on “Save.”

Note:

Multiple meeting locations can only be configured for Event and Round Robin calendars with one team member.
This feature is supported only for default forms and will not work with custom forms.
This feature is supported only for Neo widget.

Affiliate Manager

New Workflow Actions

We are thrilled to announce two new workflow actions for the sub account affiliate manager: “Add Leads under an Affiliate” and “Add Manual Sales For An Affiliate”!

What’s New?

Add Leads under an Affiliate : Automate the addition of leads under a specific affiliate and affiliate campaign.
Add Manual Sales For An Affiliate : Automate the addition of manual sales and commissions for selected affiliate and affiliate campaign.

How It Works:

Add Leads under an Affiliate

Select the action in your workflow.
Choose the affiliate campaign and the specific affiliates.

Add Manual Sales For An Affiliate

Select the action in your workflow.
Choose the affiliate campaign and the affiliate.
Enter the sales/revenue details, event date, and event ID.
Save the action.

Sub Affiliate Signup Forms

Affiliates can now share sign-up links with potential sub-affiliates, making the recruitment process seamless and efficient.

What’s New?

Sub-Affiliate Sign-Up Flow Toggle: Admins can enable a toggle to allow affiliates to use sign-up forms for recruiting sub-affiliates.
Global and Campaign-Level Settings: Users can set a default form for sub-affiliate sign-ups in global settings or configure individual campaigns.
Sub-Affiliate Tab in Affiliate Portal: A new tab in the affiliate portal shows active sign-up forms links and a list of all sub-affiliates under them.

How It Works:

Open Affiliate Manager
Navigate to Settings page.
Switch the toggle and configure the default sub affiliate sign up form in the Affiliate Manager settings.
For individual campaigns, enable the toggle and select form at the last step during campaign creation under Additional Settings.
Affiliates can access and share sign-up links from the affiliate portal.
Affiliates can also view their sub-affiliates in the new Sub-Affiliate tab.

Important Notes:

Mandatory Fields: The forms used for sub-affiliate sign-ups must include First Name, Last Name, and Email. If any of these fields are missing, the campaign will display an error. This can be resolved by fixing the form or selecting a different one.
Tiers: The feature only works for campaigns with 2 tiers or more.

Forms & Surveys

Spread To Column Feature

Our “Spread to Column” feature is now available for radio buttons, radio images, and checkboxes in forms and surveys. This feature allows you to configure multiple columns for radio and checkbox options, enhancing both the styling and organization of your forms.

How to Use:

Open your Form or Survey Builder.
Click on the Radio, Checkbox, or Radio Image field.
In the right settings panel, enable the “Spread to Column” option.
Specify the number of columns.

Notes:

In Single Column, the maximum number of columns is 5.
In Two Column, the maximum number of columns is 2.
In Single Line Column, the maximum number of columns is 5.
This feature does not affect older forms.

Campaigns

Enhanced Email Verification( LC Email)

To enhance security and protect your reputation, we now require verification of your From email address before sending an email campaign. This measure ensures that only valid email addresses are used, preventing anyone from spoofing your email address. In certain cases, email verification is not required:

Custom domains provided under LC email.
Location admin email present in settings.

How to Verify Your Email

Navigate to the email marketing section and create a campaign.
Enter the email address you wish to verify in the sender email field.
Click on the “Verify Now” option.

Check your email for an OTP (One-Time Password) and enter the 6-digit OTP.

Once the OTP is entered, your email address is verified and can be used for future campaigns.
Additionally, this can also be done through the settings page, by clicking on “Verify an email”

Updates to Email Marketing Statistics

What’s New?

Custom Date Range: Users can now filter reports for any specific custom date range.
Additional Quick Filters: We introduced new quick filters, including options for the last 60 and 90 days.
SPAM Count: Added SPAM count metrics in the performance analysis section.

How to use?

Navigate to the Email Marketing section.
Go to the Campaign section and click on Statistics
Click on the date range at top to apply a custom date range and click or confirm or select quick filters such as the last 7, 30, 60, or 90 days.

Funnels And Websites

Entrance Animations For Text Elements

We’re thrilled to introduce our new Entrance Animations for Text Elements feature! This update allows you to add dynamic animations to text (Heading, Sub-heading, Paragraph and Bullet list element) – making your online content more engaging.

Key Features and Benefits:

Dynamic Entrance Animations for Text Elements

Engage Your Audience: Add captivating entrance animations to text elements.
Trigger on Scroll: Animations start when the text comes into view.
Builder Preview: See animations in action while editing your content.

Extensive Animation Options : Choose from an array of animation effects to suit your content style and audience preferences. Categories include:

Fade: Gradually bring text into view for a subtle yet elegant effect.
Slide: Make text slide in from various directions to create a dynamic entrance.
Bounce: Add a playful bounce effect to capture attention and add energy.
Rotate: Rotate text elements into view for a creative and eye-catching appearance.
Zoom: Zoom text in and out for a dramatic entrance that highlights important information.

Seamless Integration

Easy Implementation: Add animations with our intuitive interface.
Cross-Platform Compatibility: Animations work consistently across devices and screen sizes.

How to Use?

Go to the funnel/website editor from the builder.
Choose or add the text you want to animate.
Navigate to the new animations tab in the style editor.
Choose from various entrance animations like fade, slide, bounce, rotate, and zoom.
View the effect directly on the builder page.
Save your changes and publish the page.

What’s Next:

Hover and click animations
Support for animations for other elements (such as images and buttons) and sections
Customizing animation effects, such as duration

Media Storage Release

Say goodbye to the old settings route and the green button that asks to open media library. The Media Library is now Media Storage, with a sleek new interface that aligns seamlessly with our other products.

How to Use:

Simply navigate to the left sidebar and click on Media Storage.
Drag and drop your files directly into Media Storage. Use the new sorting options to organize your media efficiently.
Right-click on any media file to access a dropdown menu with various options. Hover and click for quick actions.

Domains

Search Bar For URL redirect

A single, unified search bar has been added to the URL Redirect App, enabling users to search through both domain and path fields at the same time.

How to Use:

Navigate to Settings> URL Redirect.
Enter your search query in the newly added search bar. Your query can include any part of the domain, path, or a combination of both.
The search bar will dynamically filter and display results that match your query, allowing you to quickly locate the specific redirects you need.

Mobile App

Calendar Updates

Timezone update for Calendar Appointments – View event times on your appointment listing page inside the mobile calendar in your own timezone by toggling on Timezone Update for Calendar Appointments within the labs section. If toggled off, the timezone will default to the business location’s timezone.
Multiple team members per collective booking: You can now add multiple team members for your collective bookings.
Timezone abbreviation on event listing: View the timezone of your events inside the event card of an appointment.

How It Works?

Head over to settings on the desktop app and click on Labs.
Toggle on Timezone Update for Calendar Appointments
Open the mobile app with the same account selected.
You will now be able to see all the event timings in your own (subaccount admin or user) timezone.
Create an event using a collective booking calendar. You will now be able to add multiple team members to an appointment booking based on their time slot availability.

WhatsApp Media Templates

Use WhatsApp media templates inside conversations on the mobile app. The supported media types are – images, videos, text, files, and locations.

How It Works?

Open the mobile app
Head over to the conversations section and head over to an existing / start a new WhatsApp conversation.
Add text, images, videos, files, and locations to your message.

Workflows

Support for Return Statements in Custom Code Action

Now, users can also return a response directly from their custom code. This improvement allows for a more streamlined coding experience, making it easier to write, debug, and manage custom asynchronous code.

Reporting

Call Reporting: Multi call recordings for IVR

Users can now effortlessly access multiple call recordings for IVR calls on the call reporting tab. Previously, IVR call recordings were unavailable, but now users can easily switch and check different call recordings for an IVR call by selecting from the recording dropdown.